Buying a Stairlift

Consider important standard features and your surroundings

Buying a stairlift isn’t just about your staircase being indoors or outdoors, straight or curved. It’s about you and your specific needs and how a stairlift model is tailored to meet them.

Think about what standard features are included, the kind of rail system you’ll need. For example, if you have a door at the end or beginning of your stairs you might need a retractable rail, so the stairlift rail won’t block the usage of that door.  But if sitting down and getting back up is painful or difficult, you might benefit from a stairlift that allows you to use the stairs half-standing Another feature you should consider is the weight capacity of your stairlift; it’s important to consider this aspect so you know your stairlift will take you safely up and down the stairs.

During a commitment-free home visit, our sales consultant does a user assessment to see which chair and which features would best suit you. This makes your stairlift as comfortable as possible to use.

Choose a stairlift company you can trust

Make sure you choose a stairlift company that is recognized as meeting both national and international standards. The Canadian Association of Occupational Therapists is focused on quality care and client-centered solutions that make daily living activities easier. We are proud to be the exclusive stairlift holder of the CAOT seal of recognition.

Make sure the stairlift company you choose is also accredited by official organisations by checking their Awards and Accreditations page.

Know what’s included in your stair lift costs

When you get your free quote, you need to know that it covers:

• A free home visit to analyse your needs
• A stairlift model made to fit you and your home
• Quick, clean and easy installation of your stairlift by a professional installer
• This means: no extra installation costs
• After sales care, including a call-out service

Always check the warranty

Make sure critical components such as the motor, gearbox, and rail benefit from our warranties; you will avoid possible hazardous situations, help save money, and ensure the peace of mind that you can count on your stairlift whenever needed.

Know the terms of the call-out service and aftercare services

Don’t accept anything other than nationwide coverage when it comes to the terms of stairlift maintenance and call-out service. Stannah and its dealers offer call-out service to anywhere in New Zealand. You need to know that on the off-chance anything goes wrong, someone can be there to help you whenever you need. Consider all the aftercare services the stairlift manufacturer you buy your stairlift from has to offer.

Consider the types of stairs

The form of your staircase is crucial when it comes to buying and installing a stairlift. This is especially important for the rails. A straight staircase will need a straight rail system, a curved staircase or a staircase with landings will need a rail that bends and curves the same way as your stairs do. Remember, a stairlift should be a mobility device that makes your life easier, safer and more comfortable.